Cisco Collaboration Solutions:
Cisco offers one of the most comprehensive portfolios of collaboration solutions in the industry, with market leadership in almost all categories. You can choose from a wide range of “best-in-class” choices, and you can deploy the solutions in any order, at a pace that matches your business objectives. What is more, the architecture on which they are built allows investment in one area to create a foundation to build on for future needs.

Cisco’s open and interoperable approach allows you to integrate existing and new collaboration technologies on a mix-and-match basis while removing the risk of ‘lock-in’, and flexible deployment options offer a variety of choices forhosting on premises, in the cloud, or a with a blend of the two depending on your needs.

Cisco Collaboration Portfolio

● Conferencing: Extend the reach of your workforce with advanced audio, web, and video conferencing capabilities that you can deploy as software-as-a-service (SaaS) and premises-based offerings.
● Customer care: Promote true customer intimacy, satisfaction, and loyalty with customer collaboration solutions that apply a diverse range of collaboration technologies that enable businesses to escape from the largely reactive mode of traditional call centers to embrace a much more proactive engagement model with their customers.
● Enterprise social software: Accelerate decision making by helping employees, customers, and partners quickly find, access, and share relevant business information using secure, collaborative software applications, automated expertise, and media locators.
● IP communications: Extend consistent communications services to employees, whether at the main campus, at branch offices, or remotely, by taking advantage of the industry’s most popular and comprehensive enterprise communications system and suite of endpoints.
● Messaging: See the availability of co-workers and colleagues in real time and between companies using enterprise instant messaging (IM) from the cloud or on your premises. Evolve your messaging solution with secure hosted email or unified messaging solutions that enable employees to access and deliver messages anywhere on any device using email, IM, and voicemail.
● Mobile applications: Increase mobile employee productivity and responsiveness to customers while controlling mobile costs by making mobile devices extensions of the enterprise network for rich collaborative capabilities, including conferencing and video.
● Telepresence: Allow people to meet, share content, create high-quality video recordings and events, consult with experts, and deliver personalized services in an immersive, face-to-face environment that interoperates with other Cisco and third-party solutions.