Services

Working directly with our end-user clients UCcert has built up a diverse customer base which includes Construction, Public Sector, Retail, Banking, Manufacturing, Gaming, Hospitality to name but a few.  If you’re looking for a Network solution to be delivered on-time, within budget and with minimal fuss then you can’t go wrong with UCcert.

Our Clients include:

– Part of Balfour Beatty plc, a world-class engineering, construction and services group with office locations across the UK.

– Newly reburbished casino located in the heart of London.

UCcert delivers its End-User Services in four key areas:

(Roll over each segment for details)

Your network will be proactively monitored via our manned NOC 24 hours, 365 days a year. All alerts are documented and actioned according to our agreed SLA’s and managed within our support ticketing solution.
We offer tailored support and maintenance packages to suit your business needs whether that be 24x7 for your critical components or 8x5 NBD for less service impacting devices. Our support services are delivered from our manned NOC located in Wokingham, Berkshire.
Customised end-user functionality and administration training to suit your requirements on all Cisco Unified Communications products. Training manuals, desk drops and other literature can also be provided based on your requirements.
Using the best of breed technologies UCcert's skilled network consultants can design and deliver a network solution to fit your budget and business requirements. We closely align ourselves with the PPDIOO life-cycle methodolgy: – Prepare – Plan – Design – Implement – Operate – Optimize